Reseller - Homevolt

I want to enable my home’s energy potential… Where can I buy it?

A Homevolt battery is sold exclusively through Tibber, who takes care of installation, support, and everything in between. Homevolt has an enormous positive ripple effect on the home, enhancing your other installations by default – like charging your car at even lower costs than before and squeezing the most out of your solar production.

Tibber

Sweden

Tibber

Netherlands

Support through our resellers

Product Support
As a Homevolt owner, you have access to dedicated user support. For any questions or issues, please contact Tibber:

Tibber
Email: hello@tibber.com
Homevolt FAQ Swedish
Homevolt FAQ Dutch

FAQ

Can I lower peak hours by using power from the batteries?
Homevolt shines brightest with a dynamic energy contract. With Tibber you’ll automatically charge when the price is low, and use stored energy when the price is high.

Does the battery work together with e.g. smart heating, smart charging etc?

The HomeVolt-integration is designed to fully utilize the Tibber framework and Homevolt is just like another piece of the puzzle that is your Tibber-enabled Smart home.

Can I use the battery as backup power if the power goes out?

The so-called “island mode” is not currently supported.

Do I have to be a Tibber customer to buy and use the Homevolt battery?

No. Any dynamic contract will make use of Homevolt’s baseline benefits – like storing solar energy for self consumption. However, achieving full capacity is for the time being exclusive for Tibber, as the battery system was originally designed to reach peak performance trained on their smart services. Full intelligence such as price based optimisation and automated charging only works with TIbber.

How is it recycled and what are the climate impact?

All parts of the battery cell is built with a circular mindset. At the end of the life all parts can be recycled. One aspect of circularity is longevity, and our products are built to have a long lifetime. This also means that the volumes to recycle are still low. However, Homevolt are fully recyclable, and the hardware manufacturer Polarium are working continuously to innovate and drive best practises for circularity in the industry, together with leading partners in this field.

What chemicals/material is used in the battery?

The battery is composed of lithium nickel manganese cobalt oxides (abbreviated NMC)

Can I have the battery outside in the rain/snow/dust/ocean spray?

Homevolt is classified as IP65. In practice, this means that Homevolt can withstand the most challenging weather conditions. Homevolt is also certified with the safety marks IEC 62619, IEC 63056, UN 38.3 and CE.

Homevolt is also certified with the safety marks of IEC 62619, IEC 63056, UN 38.3, and CE.

How do I connect the Homevolt?

For optimal performance, it is recommended to connect the Homevolt to WiFi, the included LTE connection serves as a backup in case WiFi is disconnected. This is of course free of charge.

What sizes of batteries will there be?

Homevolt consists of one or two modules giving a capacity of either 6.6 or 13.3 kWh.

What types of solar inverters are compatible with Homevolt’s integrated system?

The inverter of the Homevolt is integrated into the battery system itself. By choosing this solution Homevolt is a true plug-in product for all current solar installations since no change to your current solar installation is needed.

The integrated inverter has a rated power of 6 kW.

Safety first! Are batteries a fire hazard?

Yes, batteries contain electrolytes which is flammable, but we take a lot of steps to prevent this and keep a high safety precaution. Our products are designed to ensure self-supporting safety in every layer. Providing maximal safety. On its own. To these state-of-the-art products we have added intelligent systems. To provide and develop a safer user experience.

Do I need to hire an electrician to install the battery? Do you provide installation?

Homevolt is sold by Tibber with installation included, as it must be installed by an electrician.

Where should it be installed, and what about insurance and their recommendations?

Homevolt can be installed both indoors and outdoors. When installing home batteries, you should always check with your insurance company to make sure they have any requirements and/or suggestions on where to mount.

Location and space needed

Minimum 30 cm to surrounding objects (floor and wall excluded)- as long as the general recommendations for the location of the battery are followed.
Minimum 30 cm to another battery system.
Minimum 2 m to the closest heat source (e.g. radiator).

Are there any risks involved in installing it in direct sunlight, facing south?

It could potentially overheat (and not want to charge/discharge). As with all electronics, a direct south-facing installation should not be recommended. The battery system will automatically decrease its output power at high temperatures to protect itself from overheating.